Shipping Policy

At Texas Leather Goods, shipping is approached with the same attention to detail and care that defines our leather. Every order is prepared thoughtfully to ensure it arrives safely and reflects our standards.

Handling Time

Orders are carefully prepared and dispatched within 2–5 business days, excluding weekends and holidays.
Processing times may vary during peak seasons, special releases, or due to product availability. 

Inventory Availability

While we make every effort to maintain accurate inventory levels, occasional discrepancies may occur.

In the event that an item becomes unavailable after an order has been placed, our team will contact you promptly to provide an estimated delivery timeframe or to offer a suitable alternative, including an exchange or refund, if applicable.

Shipping Method

We ship all domestic orders via UPS or USPS, selected based on order size and destination.
For security purposes, PO Boxes are not accepted, and select high-value orders may require a signature upon delivery.

Delivery Time

Standard delivery within the United States typically arrives within 2–5 business days after shipment.
Delivery timelines are estimates and may be affected by carrier operations, weather conditions, or other factors beyond our control.

Complimentary Shipping

We are pleased to offer complimentary shipping within the continental United States.
Any applicable shipping details or options will be clearly displayed at checkout.

Order Tracking

Once your order has shipped, a tracking number will be sent via email, allowing you to follow its progress from dispatch to delivery.

Address Responsibility

We kindly ask customers to review their shipping information carefully at checkout.
Texas Leather Goods cannot be held responsible for delays, losses, or additional costs resulting from incorrect or incomplete address details.

Lost or Damaged Shipments

In the rare event that an order arrives damaged or does not reach its destination, please contact us within 48 hours of delivery. Our team will assist in coordinating next steps with the carrier.

International Shipping

For international shipping inquiries, we invite you to contact us directly at order@texasleathergoods.com so we may provide personalized guidance.
Any applicable duties, taxes, or customs fees are the responsibility of the recipient.